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FAQS

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Here are answers to some frequently asked questions about Destination NSW’s promotion of tourism in New South Wales, destination facts and how to work with us.

I can’t find the information I am looking for, who do I contact? 

If you can’t find the information you are looking for, contact the Destination NSW team directly via the Contact Us page. 

My login is not working, what should I do?

Please contact our IT support team at support@lookatmedam.com 

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This access will help Destination NSW manage copyright owner rights, provide you with digital assets, keep you updated with new information and improve your user experience.


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Destination NSW wants to review your registration for your Destination NSW Media Centre account.

This review will:

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  • View your asset download activity

This will assist Destination NSW manage copyright owner rights, provide you with digital assets, keep you updated with new information and improve your user experience.


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